Frequently Asked Questions

Your Questions Answered

FAQs

Frequently Asked Questions

Shipping, Returns & Products

1. What is your return policy?

Apparel: All apparel items are made-to-order; therefore, we cannot offer any returns or exchanges. However, we do offer a no-questions-asked policy on any defective items. If you believe the item you received is defective, simply contact us with some photos of the issue, and we'll help you out!

2. Where do you ship?

We ship worldwide! Shipping rates and delivery times vary depending on your location and are calculated at checkout. You can also see the estimate delivery dates on each product page.

3. How long does shipping take?

Check the estimated delivery dates section on each product's page. U.S. customers can expect our apparel products to be delivered anywhere within 6-10 business days. International customers can expect times of anywhere between 8-20 business days, depending on your location.

4. Which sizes do you carry?

We offer a wide range of unisex and fitted sizes. Each product page includes a size chart — check it out before you order to make sure you get the perfect fit. Please make an effort to size yourself correctly so you don't end up ordering something that doesn't fit well!

5. When do you release new designs?

We drop new gear regularly. Join our newsletter or follow us on socials to be first in line when new items or limited releases go live.

About Raceful

1. What is Raceful?

Raceful is a brand for people who live and breathe racing - whether it's behind a real wheel or a sim rig. We create motorsport-inspired apparel and publish sim racing content that brings the community together.

2. Do you only make sim racing content?

While sim racing is our core, Raceful celebrates all forms of motorsport culture. From gear reviews and racing news to original art and apparel drops, if it's part of the racing lifestyle, it belongs here!

3. Can I collaborate with Raceful?

If you’re a content creator, driver, or just a die-hard racing fan with ideas, we’re all ears. Click here to contact us - we’re always open to collabs and partnerships that align with the brand.

4. How can I support Raceful?

First of all, we appreciate any support you can give us! Subscribing on YouTube, wearing the brand, sharing our content, tagging us in your setup pics, or just spreading the word ...it all helps!